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Warranty

Warranty


Warranty Period
1 years coverage for manufacturing defects, including:

  • Cracked, broken, or shattered polycarbonate lenses
  • TR90 frame deformation due to natural causes
  • Energized frame with negative ion readings less than 1000

Defective Parts Replacement:

  • Customers must send the product for warranty via walk-in or post.
  • Customers are responsible for courier fees when sending the product for warranty claims.
  • Replaced eyeglasses will be returned via courier free of charge.
  • If replacement parts are no longer available, we will provide a new pair of glasses as a replacement.
  • The warranty period will remain as per the date on the original receipt.

Proof of Receipt:

  • An official receipt is required to claim the warranty.

 

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Tempoh Jaminan
1 tahun jaminan untuk kecacatan pembuatan, termasuk:

  • Kanta polikarbonat retak, pecah, atau hancur
  • Bingkai TR90 yang berubah bentuk akibat sebab semula jadi
  • Bingkai bertenaga dengan bacaan ion negatif kurang daripada 1000

Penggantian Bahagian Kerosakan:

  • Pelanggan perlu menghantar produk secara walk-in atau pos.
  • Pelanggan bertanggungjawab untuk kos kurier semasa menghantar produk untuk tuntutan jaminan.
  • Kaca mata yang diganti akan dihantar semula melalui kurier secara percuma.
  • Jika bahagian gantian tidak lagi tersedia, kami akan menggantikan dengan sepasang kaca mata baru.
  • Tempoh jaminan akan kekal berdasarkan tarikh pada resit asal.

Bukti Resit:

  • Resit rasmi diperlukan untuk tuntutan jaminan.